Terms of Service
Last updated: August 28, 2026
Who We Are
Talk with Benjamin is a cognitive behavioural therapy practice operated by Benjamin Mitchell, based in Surbiton, Greater London, England.
Contact Email: benjamin@talkwithbenjamin.uk
Business Address: Surbiton, Greater London, UK
These terms govern your use of the talkwithbenjamin.uk website. They do not cover the terms of any therapy service you receive — those are set out in a separate agreement you sign digitally through the client portal before therapy begins.
Acceptance of Terms
By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the website.
Use of the Website
You may use this website for lawful purposes only. You agree not to:
- Use the website in any way that breaches applicable law or regulation
- Attempt to gain unauthorised access to the client portal, our systems, or any account other than your own
- Interfere with or disrupt the operation of the website or its underlying infrastructure
- Copy, reproduce, or republish website content without permission, except as permitted below
Intellectual Property
All content on this website, including text, graphics, logos, and images, is owned by Benjamin Mitchell or used under licence, unless otherwise stated. You may view and print pages for personal, non-commercial use. Any other reproduction or redistribution requires prior written permission.
No Professional Advice
Content on this website, including blog articles, is provided for general informational purposes only. It does not constitute therapeutic, medical, or professional advice, and does not create a therapist-client relationship. If you are experiencing a mental health crisis, please see our urgent support page for emergency resources.
The Client Portal
Access to the client portal requires an account and is protected by Magic Link authentication as described in our privacy policy. Any therapy services, fees, cancellation terms, and confidentiality provisions are governed by the separate digital agreement you sign within the portal, not by these website terms.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked external sites.
Disclaimer and Limitation of Liability
This website and its content are provided “as is” without warranties of any kind, to the extent permitted by law. We do not guarantee that the website will be uninterrupted, error-free, or secure at all times.
To the fullest extent permitted by law, Benjamin Mitchell shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this website. Nothing in these terms limits liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under UK law.
Changes to These Terms
We may update these terms from time to time to reflect changes in our practices or legal requirements. The “last updated” date shows when changes were made. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have questions about these terms:
Email: benjamin@talkwithbenjamin.uk
Response Time: Within 2 business days